Procedures

Flight request procedure

How to request a DronePort flight booking account?

1. Click here to create an account
2. Fill in all listed fields for:
   • Login fields (all)
   • Company fields
   • Insert “-” when specific filed is not applicable
   • Reason for registering: short description
3. Click “I’m not a robot”
4. Click “Register”

Remark: your request has not been sent if a red line appears with text in it. Make the necessary corrections or add requested information as instructed

Information provided:

• Your organisation has received a message to activate your account.
• Once activated you will get further instructions by e-mail.

Once your account is activated, you first have to complete additional information on your company (menu “my account”, sub-menu “Company”), with UAS data as well as with contributors info. Here you can also modify your profile and add your license information.

How to request a new flight?

Introduce and overview UAS flight requests in the sub-menu “Flight Request” (once created they have to be approved by the Aerodrome commander before you can introduce flight slots):

• Select desired Zone from the drop-down menu
• Insert the maximum height you intend to fly
• Insert desired start and end date from the drop-down menu when clicking in the corresponding box (need to be two different days)
• Write down the objective of your flight (short description)
• Write down a detailed description of your flight
• Select the UAS(s) you intend to fly with for this specific flight objective (contained in the company UAS list)
• Select or edit the payload for this flight objective
• Select the people (users) who will be involved for this flight objective during the entire period (contained in the company contributors list)
• Send for processing the request by the Aer Comdr/Operations Director

You will be informed of processed flight request by mail. Check the “approval modalities” of your processed request, which are now contained in the flight request:

• Further manage and edit your company
• Adjust company information
• Add or delete contributors
• Add or delete UAS’s
• Change your password
• Alter the notification preferences

How to check the status of you flight(s) and manage your time slots?

Once a flight request has been approved (informed by mail) you can:

• Check the “approval modalities” of your processed request, which are now contained in the flight request
• Introduce slot requests via the menu “schedule”, sub-menu “Booking”:
  • Select desired day in day box (click to obtain calendar)
  • Click on corresponding/required UAS area/zone row (linked to flight request)
  • Fill in “create new reservation window”
  • Flight Request box: Corresponding approved Flight Request
  • Begin time
  • Send by clicking: “Create”
• An introduced slot request will appear on the booking page:
  • Orange: Pending approval
  • Red: Approved
• Not approved slot request will be deleted and removed from the booking page
• Double bookings are not possible
• Bookings are only possible within the timeframe of the corresponding approved Flight Request
• Look at other, already inserted, bookings
• By default the general agenda (Booking) is shown

DJI geozone unlock procedure

1. The company/pilot has to fill in the DJI custom unlock document for EBST
   • Date of request
   • Organization/company
   • Pilot or company responsible
   • RPA(‘s)
     • RPA registration number
     • Serial number controller
     • Rpa type
   • Company DJI account mail address / phone number
   • Pilot/company responsible signature
2. Send the filled in and signed document in pdf to: info@droneport.eu
3. The DronePort OPS director will:
   • Fill in dates from – to according the timeframe of the corresponding flight request
   • Sign the unlock request document from the company/pilot
   • Send back the completed unlock request document, in pdf, to the company/pilot
4. The company/pilot has to send the EBST approval document for DJI unlocking, as attachment, to: http://www.dji.com/flysafe/custom-unlock
5. Or customers can contact flysafe@dji.com for help.

DJI Release document EBST